As she begins her 30th year working in dentistry, Jo Phillpot, Business Development Consultant at DPAS, reflects on the changes that have occurred and how the profession has adapted to meet them… In 1989 Margaret Thatcher was still the Prime Minister, the EastEnders character Dirty Den seemingly died, and the Berlin Wall fell after 28… Read More
Simple hacks for stress-free recruitment
Finding the next member of your team can be a stressful process, after all strong teamwork is a key part of what makes your practice run so smoothly. It can be tempting to hire someone quickly, just to fill the gap and keep the wheels turning, particularly if a member of staff has left without… Read More
How to stay one step ahead of the competition!
When I first began working in dentistry in 1989, the marketplace was nowhere near as competitive as it is today. Not only are there more private practices and corporates around, but patients are also savvier. All of which means today’s practice needs to work that little bit harder to attract and retain patients. One of… Read More
Forced closure with financial peace of mind!
The recent extreme weather could have, through no fault of their own, caused practices to close or suffer lots of patient cancellations. Unfortunately, the timing couldn’t have been worse, being so close to NHS contract year end and potentially having huge implications on meeting UDA targets. Providing a service where income generation is hugely reliant… Read More
Your practice brand – hit or miss?
The perfect symbiosis between function and artistry is the ultimate goal for dentists. Successful dentistry – by design – should last for many years, provide comfort and function, and improve aesthetic appearance. Smiles all round then! Similarly, a business brand needs to achieve the same goals as your clinical skills – effectively, the end result needs to look… Read More
Six tips to attract and retain your patients!
One of the most commonly asked questions by many of our practices is how can they attract and retain those all-important patients so they can continue to thrive in the face of their competitors. After all, without a strong patient base, how can you expect to build a profitable and sustainable practice? So, here are… Read More
