Connie Hopper has been a Business Development Consultant for DPAS for two years. With a background in marketing and a degree in business management she has the knowledge to help practices with their branding, marketing strategy and website, to help grow their patient numbers. Here, she shares her thoughts on how everything from formulating your… Read More
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One simple change that made a big difference
Connie Hopper, from DPAS, speaks to Practice Manager Andrea Korn about moving plan provider and making changes by investing in their practice… ‘You never get a second chance to make a first impression’ is a well-worn cliché. But, the reason for that is probably because it has more than a ring of truth to it…. Read More
What the employment status means for associates and principals
Louise Beddow seeks advice and clarity on the implications of the review into associates’ employment status… There have been several indicators recently that change could be afoot for associates in terms of their self-employed status. In the courts, Uber lost an appeal against a ruling that two of its drivers were ‘workers’ rather than self-employed,… Read More
Two out of three IS bad!
Ian Eslick explains why your practice should be aiming for three out of three when it comes to your brand… The larger than life singer, Meatloaf once famously sang that ‘two out of three ain’t bad’. It’s a great song, but when it comes to the brand of your practice, I’m afraid I have to… Read More
Five ways to improve the patient journey
Making the experience of visiting your practice the best it can be goes a long way when it comes to inspiring patient loyalty. Going the extra mile in creating an excellent patient journey can also help to win new business as happy patients will recommend you to others and, possibly with a little nudge, leave… Read More
The three changes we made after buying our practice
Ian Eslick, Business Development Consultant at DPAS, shares how Mikael Klockars made great changes… Soon after becoming the owners of Plymouth City Centre Dental Practice, Mikael and Pia Klockars began planning the changes they wanted to make to grow their business. I have known Mikael for many years and I caught up with him recently… Read More