Lisa Bainham, Practice Manager at The Old Surgery Dental Practice in Crewe and president of the Association of Dental Administrators and Managers (ADAM) shares some suggestions as to how to minimise last minute cancellations and no shows.
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Google reviews – why they are important and how to get them
Zoe Close talks to business coach, Chris Barrow about the importance of Google reviews and gets some tips on how to encourage patients to write them.
Get up off the canvas – time to start pulling in a positive direction
Area Manager, Gary Nelson, shares his view that it’s time to start fighting back after the pandemic.
The four-step process when having difficult conversations
Business Coach Chris Barrow takes you through the four-step process to follow when having difficult conversations with both patients and the members of your team
Suicide awareness – one family’s efforts to get people talking
Nigel Jones talks about how a former dental professional’s tragic experience of losing a son to suicide has prompted an epic journey to raise awareness.
How exercise can help keep you sane
Regional Support Manager, Sarah Barnard looks at the benefits to your wellbeing of being more active and suggests ways you can incorporate it into your daily life.