DPAS Area Manager, Katrina Rees, and Sarah Buxton, an employment lawyer, explore your questions on vicarious liability and its impact on the profession… The topic of vicarious liability is something that has been worrying a number of dentists in recent months. The landmark judgement at Cardiff Crown Court saw a former owner of an NHS… Read More
Business support
Recruiting in a tough market
DPAS Business Development Manager, Ian Eslick, caught up with coach Chris Barrow, to discuss how you can overcome the current recruitment crisis and find the perfect candidate for their vacant position… IE: Hi Chris, recruitment is a tough topic for practices at the moment. What would your first piece of advice be to a practice… Read More
How the pandemic helped make our practice stronger
Regional Support Manager, Ian Eslick, caught up with Penryn Dental Practice’s Practice Manager, Nadine Francis, to look back at the impact of the pandemic and how it has made their team much stronger… IE: Hi Nadine, it’s been 17 months now since the country went into its first lockdown. Can you recall what things were… Read More
Four ways to protect your practice’s reputation
Tracy Webb explores how you can guard your practice’s reputation to keep attracting patients… A good reputation can be one of the strongest assets a business owns. It can be the deciding factor between someone choosing to attend your practice or another. It’s the same as when you are choosing a hotel or restaurant –… Read More
Put the ‘social’ into your social media
Emma Wilks shares her ideas about how to bring your practice’s personality to life and engage more on social media… With social media, the clue is in the title – it’s meant to be a social activity. This applies to business pages as much as it does to personal ones. If your practice’s page on… Read More
What 25 years in dentistry has taught me…
Ian Eslick reflects on his journey from practice manager to business development consultant at DPAS as he marks 20 years with the company… I began working in dentistry in the early nineties as a business manager. At the time I just answered an advert without knowing it was for a dental practice, but I enjoy… Read More