Regional Support Manager, Donna Hall, suggests ways practices can make the most of calls from patients looking for an NHS dentist. Something I am often asked about is how to handle the volume of NHS calls practices are receiving at the moment. This question comes from both fully private as well as mixed practices as… Read More
Plan Growth
Growing your plan in this brave new world
There may well have never been a better time, or reason, to focus on growing your membership plan. Firstly, let’s look at why there’s more reasons than ever to prioritise building up the number of patients you have on a plan. Future-proofing your business Simply put, the regular monthly plan fee that the vast majority… Read More
Why your brand should be all about you…
Emma Wilks explores why your practice’s personality is vital to creating a standout brand that will help to grow your patient list… How does one dentist stand out from the other? It almost sounds like the beginning of a joke…but far from it, it is often at the crux of making sure you continue attracting… Read More
Nine steps to successfully introduce a membership plan
Louise Bone offers her advice on how to effectively implement a dental membership plan… There are many benefits of introducing a dental membership plan into your practice. To name just a few: increased patient loyalty, a regular and reliable income and a higher uptake in treatment plans. Everyone can introduce a plan into their practice,… Read More
Getting down to business with Tracy Webb
Tracy Webb has more than 25 years’ experience working in mixed practices in roles including dental nurse, receptionist, practice manager and oral health educator. She also has over 12 years’ experience working at DPAS where she has shared her passion for guiding practices to improve their performance and grow both patient numbers and profits. Below,… Read More
How DPAS supports our business growth
Ian Eslick shares practice owner Charlie Fox’s experience of how building a strong practice brand and having a supportive relationship with his plan provider helped to grow his business… Charlie: ‘When I bought the practice it was branded to the plan provider that was already in place. There were several other practices affiliated to this… Read More