Ian Eslick looks at how to increase and make the most of your patients’ referrals… We all know that a practice’s existing patients offer a great opportunity for growth, in terms of referrals and recommendations. But, how can you tap into that resource and really maximise the potential they offer in terms of spreading awareness… Read More
Patient needs
Getting down to business with Connie Hopper
Connie Hopper has been a Business Development Consultant for DPAS for two years. With a background in marketing and a degree in business management she has the knowledge to help practices with their branding, marketing strategy and website, to help grow their patient numbers. Here, she shares her thoughts on how everything from formulating your… Read More
One simple change that made a big difference
Connie Hopper, from DPAS, speaks to Practice Manager Andrea Korn about moving plan provider and making changes by investing in their practice… ‘You never get a second chance to make a first impression’ is a well-worn cliché. But, the reason for that is probably because it has more than a ring of truth to it…. Read More
The evolution of the practice manager
Louise Beddow and Lisa Bainham discuss the changing nature of the practice manager role and the challenges they face today… The practice manager acts as a kind of ‘eye in the sky’ in the business, with oversight across all areas and ensuring things run smoothly to keep patients and staff happy. Often, on top of… Read More
Five simple steps to holding a successful open day in your practice
Connie Hopper shares her advice on how to ensure you get the most out of your open day… Holding an open day in your practice can be a great way of engaging with potential new patients and strengthening relationships with existing ones. It can also boost the business’ bottom line by growing your patient list,… Read More
How to increase the number of patients saying yes to treatment
Deborah Bell shares her advice on the best ways to boost treatment uptake… All dental practices are unique, but at the heart of every one is delivering quality treatment that improves patients’ oral health and wellbeing. And, of course, treatment is also a main source of revenue, so it can be frustrating when patients don’t… Read More



