your dental plans
DPAS Regional Support Manager, Tracy Webb, explores why wellbeing should form a central plank of your business strategy. Wellbeing is often viewed as a ‘perk’ for staff, when in reality, it is an issue for the business. Looking after your team’s wellbeing is not an act of philanthropy, rather it makes sound business sense. Having… Read More
DPAS Regional Support Manager, Tracy Webb, highlights the benefits of a predictable income. Having a predictable income in a practice is something that’s been difficult to achieve over the past few years. Rising costs, recruitment challenges, supplier price increases and changing patient spending habits have all introduced uncertainty into the market. The problem with uncertainty… Read More
In this guest blog, Dental Business Coach, Ashley Latter, urges practitioners to ensure their charges are a true reflection of their own value. In an economy as challenging as our current one, it’s important to make sure that we are getting the maximum out of all aspects of the business. One way of doing this… Read More
“Hell is other people” – Jean-Paul Sarte Managing a team and dealing with the issues some of its members cause can be challenging. Here, Regional Support Manager, Joanne Phillpot, a former practice manager herself, suggests five ways to tackle staff who are causing you a headache. It’s obvious that teams are made up of individuals…. Read More
Regional Support Manager, Fliss McCalmont, talks about ways to deal with complaints to ensure a good outcome for everyone concerned. Handling complaints is an inevitable part of providing services to people. Regardless of how well you might think your systems are set up, we can’t always anticipate every circumstance that may present itself. Training your… Read More
When Aled Clement, principal dentist and practice owner of Llandeilo Road Dental in Cross Hands southwest Wales, bought the practice 10 years ago he knew he was taking on a well-established mixed practice that had been in existence for around 30 years. At that time, it operated a model of around 80% private capitation plan… Read More
