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Patient needs

The biggest lesson I learned while in practice

Leanne Rose | 30th April 2019 | Patient experience, Patient needs, Practice Management

Leanne Rose shares her approach to creating memorable experiences for patients…  ‘The patient is king’ is a lesson I learned early on in my dental career, particularly during my time as a Treatment Coordinator (TCO). I also know that, in the midst of day-to-day practice life, it is a lesson that’s easy to lose sight… Read More

Turn enquiries into appointments with three simple tips

Jo Phillpot | 26th March 2019 | Financial Planning, Patient experience, Patient Journey, Patient needs, Practice planning

Jo Phillpot shares simple techniques to transform every enquiry into a patient… Having new enquiries is great, but unless they turn into new, and paying, patients, they won’t actually have much impact on the growth of your practice. A front desk team that is skilled in converting these enquiries into booked appointments is a must… Read More

Getting down to business with Emma Wilks

Emma Wilks | 20th March 2019 | Marketing, Patient experience, Patient needs, Plan Management, Practice Management, Teamwork

Emma Wilks is a Business Development Consultant at DPAS and has over six years’ experience in dentistry, mainly supporting dental teams to become more efficient and grow their income. She is particularly passionate about building strong relationships with her customers and helping them find solutions to challenges. In this blog, Emma discusses the need to… Read More

Why a plan works for our practice…

louisebone | 12th March 2019 | Dental Health, Patient experience, Patient Journey, Patient needs, Plan Management, Practice Management, Uncategorised

Louise Bone discusses with Colin Gardner how DPAS’s membership plan has helped to manage issues such as a recession and increased regulation… As with all small businesses, dental practices are subject to external factors, such as market forces and legislation, that are beyond their control. While that may be the case, with the support of… Read More

Getting down to business with Louise Beddow

Louise Beddow | 13th February 2019 | Cost Savings, Dental Health, Marketing, Patient Journey, Patient needs, Plan Management, Practice Management

Getting down to business

Louise Beddow is the Sales Manager at DPAS, heading up the team of Business Development Consultants. With her experience both at DPAS over the past nine years, and prior to this as a manger of UK sales teams in the industrial and commercial advertising sector, she has a wealth of skills in team-management. Here she… Read More

How to smooth the ups and downs of cash flow to benefit your practice

Deborah Bell | 5th February 2019 | Financial Planning, Patient needs, Plan Management, Practice planning

cash flow

Deborah Bell examines the benefits of steady cash flow and how to achieve it in your dental practice… Cash flow may not be the reason you wanted to become a dentist, or what you dreamed about while studying, but it is a good barometer of your business’ strength and performance. It is key to ensuring… Read More

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