DPAS Regional Support Manager, Tracy Webb, offers some suggestions as to how to recruit good members of staff for your practice. Difficulties in recruiting the right staff for dental practices seem to have gone on for so long now that it should probably no longer be described as a ‘crisis’, but rather a chronic condition…. Read More
Practice Management
Winter wisdom on not-Blue Monday
You may have heard that ‘Blue Monday’ is coming up on January 20th this year. It’s supposed to be the most depressing day of the year because it’s far from Christmas, the weather’s bad, New Year’s resolutions have failed, and money’s tight. What you may not know is that Blue Monday is a total myth!… Read More
Managing risks in a Dental Practice – with Sarah Buxton
Specialist HR and employment solicitor, Sarah Buxton, offers her suggestions as to how to manage the various risks a dental practice may need to consider. Operational Risks Managing a dental practice is not only about providing quality patient care, but also ensuring the well-being of staff and compliance with employment laws and regulatory guidance. No… Read More
How to turn NHS calls to your advantage
Regional Support Manager, Donna Hall, suggests ways practices can make the most of calls from patients looking for an NHS dentist. Something I am often asked about is how to handle the volume of NHS calls practices are receiving at the moment. This question comes from both fully private as well as mixed practices as… Read More
A calmer way of working – Manor Square’s move from NHS to private practice
A calmer way of working – Manor Square’s move from NHS to private practice Leaving the NHS could not have been further from dentist, Paul Ellul’s mind this time three years ago. As a training practice with a large NHS contract, all was well for his practice, Manor Square Dental, until the twin misfortunes of… Read More
The benefits of being a vulnerable leader
Business Coach and CSR specialist, Mark Topley advises leaders that it’s OK to admit you don’t have all the answers and urges them to become more vulnerable at work. Vulnerability is one of those words that is often viewed as weakness, and certainly traditionally leaders did not want to show that they were vulnerable because… Read More





