As she begins her 30th year working in dentistry, Jo Phillpot, Business Development Consultant at DPAS, reflects on the changes that have occurred and how the profession has adapted to meet them… In 1989 Margaret Thatcher was still the Prime Minister, the EastEnders character Dirty Den seemingly died, and the Berlin Wall fell after 28… Read More
Practice planning
Improve how you present treatments and increase uptake
If you want to improve the uptake of treatment by your patients, there are a few easy things you can do to present the options in the most effective way. There are some common traits that I see on a regular basis – but, if you want patients to see the value in your treatment… Read More
Ways to boost your patient referral
Ian Eslick looks at how to increase and make the most of your patients’ referrals… We all know that a practice’s existing patients offer a great opportunity for growth, in terms of referrals and recommendations. But, how can you tap into that resource and really maximise the potential they offer in terms of spreading awareness… Read More
Getting down to business with Connie Hopper
Connie Hopper has been a Business Development Consultant for DPAS for two years. With a background in marketing and a degree in business management she has the knowledge to help practices with their branding, marketing strategy and website, to help grow their patient numbers. Here, she shares her thoughts on how everything from formulating your… Read More
One simple change that made a big difference
Connie Hopper, from DPAS, speaks to Practice Manager Andrea Korn about moving plan provider and making changes by investing in their practice… ‘You never get a second chance to make a first impression’ is a well-worn cliché. But, the reason for that is probably because it has more than a ring of truth to it…. Read More
Three quick tips on delegating effectively
As the profession of dentistry has changed over the years so has the role of practice manager, becoming increasingly varied and more powerful. The rise of compliance, changes to regulation, and growing competitiveness of the market, means a practice manager has more items on their ‘to-do list’ than ever before. This is where the need… Read More