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Uncategorised

Five steps to successful Facebook adverts

Jo Phillpot | 16th July 2019 | Marketing, Uncategorised

Facebook adverts are an effective way to reach new patients – even if they are not following your practice’s page already. If you’re posting regularly to your page that’s a great way to raise awareness of your practice and engage with your audience. But you won’t necessarily be reaching everyone you want to. With targeted… Read More

Getting down to business with Tracy Webb

Tracy Webb | 18th June 2019 | Uncategorised

Tracy Webb has more than 25 years’ experience working in mixed practices in roles including dental nurse, receptionist, practice manager and oral health educator. She also has over 12 years’ experience working at DPAS where she has shared her passion for guiding practices to improve their performance and grow both patient numbers and profits. Below,… Read More

The fine line between friend and colleague – and how to strike the right balance

Lisa Guthrie | 28th May 2019 | Practice Management, Teamwork, Uncategorised

I started working as a dental nurse 20 years ago and have made strong friendships within the practice over the years. After going on maternity leave I was asked to come back as the practice manager. I had a very close bond with one particular nurse and I knew that this could change the dynamic… Read More

Why a plan works for our practice…

louisebone | 12th March 2019 | Dental Health, Patient experience, Patient Journey, Patient needs, Plan Management, Practice Management, Uncategorised

Louise Bone discusses with Colin Gardner how DPAS’s membership plan has helped to manage issues such as a recession and increased regulation… As with all small businesses, dental practices are subject to external factors, such as market forces and legislation, that are beyond their control. While that may be the case, with the support of… Read More

How to reduce the number of FTAs in your practice

Deborah Bell | 5th March 2019 | Uncategorised

How to reduce your FTA's

Patients failing to attend their appointments can be one of the most frustrating parts of running a dental practice, especially when you may have turned others away due to being fully booked. Not to mention, that unattended appointments can impact your bottom line. Therefore, finding a way to reduce the number of  Failed to Attends… Read More

Getting down to business with Deborah Bell…

Deborah Bell | 23rd January 2019 | Patient experience, Practice Management, Practice planning, Software, Teamwork, Uncategorised

Deborah Bell has more than 25 years’ experience working within dentistry, including 15 years in practice. She has spent time in both NHS and private practices, and worked in numerous roles including receptionist, dental nurse and practice manager before becoming a Business Development Consultant at DPAS 10 years ago. Here she talks about her experience… Read More

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