your dental plans
Leanne Rose shares her approach to creating memorable experiences for patients… ‘The patient is king’ is a lesson I learned early on in my dental career, particularly during my time as a Treatment Coordinator (TCO). I also know that, in the midst of day-to-day practice life, it is a lesson that’s easy to lose sight… Read More
Louise Bone has more than 17 years’ experience in dentistry including in NHS and private practices, hospital and training settings. Particularly passionate about compliance, delivering training, team motivation and the patient journey, Louise has been a Business Development Consultant at DPAS for the last six of those years. Below she talks about her experience working… Read More
It’s not that long ago that it would have been unusual for a dental practice team to even have staff appraisals. Nowadays, you may well be having them, especially as they can feed into meeting the CQC’s well-led Key Line of Enquiry, but do you feel they are really benefitting your team members and your… Read More
Deborah Bell talks to Lisa Guthrie about her move from dental nurse to practice manager and how extra support helped her… The journey from dental nurse to practice manager is the road well-travelled. It’s the route which many practice managers take and, indeed, it was the one I took while working in practice. Taking on… Read More
Louise Beddow looks at how a report into the dental workforce can help practice owners improve their recruitment success… Knowing the current make-up of the dental workforce and what it will look like in the future can help to make your recruitment process smoother and quicker. Fortunately, a report providing just that insight has recently… Read More
Jo Phillpot shares simple techniques to transform every enquiry into a patient… Having new enquiries is great, but unless they turn into new, and paying, patients, they won’t actually have much impact on the growth of your practice. A front desk team that is skilled in converting these enquiries into booked appointments is a must… Read More
