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Practice Management

How to reduce white space in your diary

Jo Phillpot | 26th June 2017 | Plan Management, Practice Management

Jo Phillpot shares some tried-and-tested methods to achieve a full appointment book… Do you ever look ahead to the following week in the diary and feel disappointed about the amount of gaps you see? The good news is, you are not alone – most dentists will admit to doing the same. The bad news is,… Read More

Top five tax tips to reduce financial pressures for dental associates

johnclarke | 19th June 2017 | Practice Management

Taking up an associate position can offer many rewards and benefits for ambitious dentists.  As well as providing a welcome boost in income, working as an associate allows you to hone your dental skills and forge stronger relationships with patients. But these additional responsibilities can also be overwhelming and many associates struggle with the financial… Read More

How to exceed patient expectations – a matter of perspective!

Tracy Webb | 12th June 2017 | Practice Management

When it comes to delivering a service that meets – and ideally exceeds – your patients’ expectations, it can all come down to taking a different point of view. To ensure you are providing the best experience possible, you need to look at the entire journey from where they’re standing. Your patients’ experience determines how… Read More

Our marketing guide to make you stand out from the competition!

Connie Hopper | 5th June 2017 | Plan Management, Practice Management

Dentistry is an increasingly competitive marketplace, but with a proactive, strategic and structured approach to marketing you can make sure your practice outshines the rest. As a standout practice you can attract new patients and increase treatment uptake. So, here are five simple tips to get your marketing on the right track… 1. Start at… Read More

Your new best friend – your practice phone!

Louise Beddow | 22nd May 2017 | Plan Management, Practice Management

Your new best friend - the practice phone!

The front desk – a hive of activity and probably the busiest area in the practice. Other than treatment and treatment consultations (although these are known to happen in the reception area too!), everything else happens in and around the front desk. So, in amongst the chaos, picking up the phone to a prospective customer… Read More

Are your patients happy?

annemarielloydjones | 2nd May 2017 | Plan Management, Practice Management

Are your patients happy?

Have you ever considered this and, if not, why not? Let’s look at it this way. Have you ever stayed loyal to a business because you felt treated as someone special, or because they went over and above what you would have normally expected? If you have, you will know that it makes you feel… Read More

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