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Blog Home > Categories > Teamwork

Teamwork

The fine line between friend and colleague – and how to strike the right balance

Lisa Guthrie | 28th May 2019 | Practice Management, Teamwork, Uncategorised

I started working as a dental nurse 20 years ago and have made strong friendships within the practice over the years. After going on maternity leave I was asked to come back as the practice manager. I had a very close bond with one particular nurse and I knew that this could change the dynamic… Read More

Getting down to business with…Jo Phillpot

Jo Phillpot | 21st May 2019 | Marketing, Patient experience, Patient Journey, Patient needs, Practice Management, Teamwork

Jo Phillpot celebrated her 30th anniversary of working in dentistry in 2019. During her 19 years working in both NHS and private practices she has been a dental nurse, oral health educator and practice manager. For the past decade she has been a Business Development Consultant at DPAS where she uses her expertise to support… Read More

Getting down to business with Louise Bone

louisebone | 23rd April 2019 | Practice Management, Practice planning, Teamwork

Louise Bone has more than 17 years’ experience in dentistry including in NHS and private practices, hospital and training settings. Particularly passionate about compliance, delivering training, team motivation and the patient journey, Louise has been a Business Development Consultant at DPAS for the last six of those years. Below she talks about her experience working… Read More

Improve your staff appraisals to boost team and business performance

Emma Wilks | 16th April 2019 | Practice Management, Teamwork

It’s not that long ago that it would have been unusual for a dental practice team to even have staff appraisals. Nowadays, you may well be having them, especially as they can feed into meeting the CQC’s well-led Key Line of Enquiry, but do you feel they are really benefitting your team members and your… Read More

Getting down to business with Emma Wilks

Emma Wilks | 20th March 2019 | Marketing, Patient experience, Patient needs, Plan Management, Practice Management, Teamwork

Emma Wilks is a Business Development Consultant at DPAS and has over six years’ experience in dentistry, mainly supporting dental teams to become more efficient and grow their income. She is particularly passionate about building strong relationships with her customers and helping them find solutions to challenges. In this blog, Emma discusses the need to… Read More

What kind of training should you be investing in?

louisebone | 26th February 2019 | Practice Management, Teamwork

Training you should invest in

There’s an often-quoted story where a CEO asks, ‘What if we train our staff and they leave?’, and the CFO replies, ‘What if we don’t and they stay?’… It’s a scenario that many people involved with running a business may feel familiar with. Training is an investment of time and money, and it can run… Read More

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