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Five ways to improve the patient journey

Leanne Rose | 30th October 2018 | Patient Journey

Five ways to improve the patient journey

Making the experience of visiting your practice the best it can be goes a long way when it comes to inspiring patient loyalty. Going the extra mile in creating an excellent patient journey can also help to win new business as happy patients will recommend you to others and, possibly with a little nudge, leave… Read More

Building a brand with personality

Connie Hopper | 9th October 2018 | Uncategorised

Building brand personality

Connie Hopper discusses how defining and expressing your practice’s personality can help you attract and retain patients… Dentistry is a crowded market place, where – at least from the patients’ perspective – everyone is offering basically the same service. This means it is even more important to make sure you are standing out and carving… Read More

The evolution of the practice manager

Louise Beddow | 2nd October 2018 | Patient needs, Practice Management, Teamwork, Uncategorised

Evolution of the practice manager

Louise Beddow and Lisa Bainham discuss the changing nature of the practice manager role and the challenges they face today… The practice manager acts as a kind of ‘eye in the sky’ in the business, with oversight across all areas and ensuring things run smoothly to keep patients and staff happy. Often, on top of… Read More

How to create successful Facebook adverts

richard, laurajones | 25th September 2018 | Marketing

Successful Facebook adverts

With more than 2.2billion people* actively using Facebook on a monthly basis, it is fair to assume that many of your patients – and potential patients – will be using the platform. But did you know that you could potentially reach all of these people via Facebook – regardless of whether or not they currently… Read More

Teamwork that goes beyond the practice

Tracy Webb | 18th September 2018 | Practice Management, Teamwork

Temwork that goes beyond the practice

Tracy Webb asks Emma Nash, Practice Manager at Martock Dental, to share her thoughts on the importance of support from outside the practice… Having a supportive, strong team can help your practice to thrive, as everyone works together and is focused on the same goal. Plus, it generally makes for a happier atmosphere, and a… Read More

How moving plan provider freed up funds to invest in our practice

Louise Beddow | 12th September 2018 | Cost Savings, Plan Management, Practice Management

How moving plan provider freed up funds to invest in our practice

Louise Beddow speaks to Ed Webster about how changing plan provider enabled him and the principal partner to invest in his 70-year-old practice… Woodlands Dental Practice is celebrating its 70th anniversary this year but is definitely not slowing down in terms of its focus on developing the business. The Neath-based surgery is continuing to make… Read More

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