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Practice Management

Four ways to protect your practice’s reputation

Tracy Webb | 8th October 2019 | Practice Management

Tracy Webb explores how you can guard your practice’s reputation to keep attracting patients… A good reputation can be one of the strongest assets a business owns. It can be the deciding factor between someone choosing to attend your practice or another. It’s the same as when you are choosing a hotel or restaurant –… Read More

Make your morning huddles quick but effective

Deborah Bell | 3rd September 2019 | Practice Management

Deborah Bell speaks to Niki Boersma about how to run short morning huddles that improve practice management… A morning huddle or team meeting can bring many benefits to efficiently managing a practice. But time can often be a barrier as most practices are already busy and many can feel that it would simply cut into… Read More

What is in store for mixed and NHS practices…

Deborah Bell | 13th August 2019 | Practice Management

Deborah Bell speaks to Chris Groombridge about running a mixed practice and the viability of NHS dentistry… For many, managing a mixed practice feels like offering the best of both worlds – the ability to offer NHS treatment alongside private services. However, they also come with challenges in terms of different patient expectations and the… Read More

Six things to include in your morning huddle

Connie Hopper | 4th June 2019 | Practice Management

Connie Hopper looks at ways to make sure your morning huddle is effective and enjoyable… It’s a good idea to have a morning huddle, but it’s an even better idea to have a plan that ensures they’re effective. Sometimes an idea like a morning huddle can be set up with the best of intentions, but… Read More

The fine line between friend and colleague – and how to strike the right balance

Lisa Guthrie | 28th May 2019 | Practice Management, Teamwork, Uncategorised

I started working as a dental nurse 20 years ago and have made strong friendships within the practice over the years. After going on maternity leave I was asked to come back as the practice manager. I had a very close bond with one particular nurse and I knew that this could change the dynamic… Read More

Getting down to business with…Jo Phillpot

Jo Phillpot | 21st May 2019 | Marketing, Patient experience, Patient Journey, Patient needs, Practice Management, Teamwork

Jo Phillpot celebrated her 30th anniversary of working in dentistry in 2019. During her 19 years working in both NHS and private practices she has been a dental nurse, oral health educator and practice manager. For the past decade she has been a Business Development Consultant at DPAS where she uses her expertise to support… Read More

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