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Blog Home > Categories > Practice Management

Practice Management

How can you show the CQC you are well-led?

louisebone | 14th May 2019 | Practice Management

Louise Bone speaks to Edd Jones about how practices can meet the well-led Key Line of Enquiry in a CQC inspection… When it comes to being inspected by the CQC, it is often the well-led Key Line of Enquiry (KLOE) that many practices can find difficult to demonstrate. This could be because of a feeling… Read More

The biggest lesson I learned while in practice

Leanne Rose | 30th April 2019 | Patient experience, Patient needs, Practice Management

Leanne Rose shares her approach to creating memorable experiences for patients…  ‘The patient is king’ is a lesson I learned early on in my dental career, particularly during my time as a Treatment Coordinator (TCO). I also know that, in the midst of day-to-day practice life, it is a lesson that’s easy to lose sight… Read More

Getting down to business with Louise Bone

louisebone | 23rd April 2019 | Practice Management, Practice planning, Teamwork

Louise Bone has more than 17 years’ experience in dentistry including in NHS and private practices, hospital and training settings. Particularly passionate about compliance, delivering training, team motivation and the patient journey, Louise has been a Business Development Consultant at DPAS for the last six of those years. Below she talks about her experience working… Read More

Improve your staff appraisals to boost team and business performance

Emma Wilks | 16th April 2019 | Practice Management, Teamwork

It’s not that long ago that it would have been unusual for a dental practice team to even have staff appraisals. Nowadays, you may well be having them, especially as they can feed into meeting the CQC’s well-led Key Line of Enquiry, but do you feel they are really benefitting your team members and your… Read More

The support system that helps me to manage our practice

Deborah Bell | 10th April 2019 | Practice Management

The support system that helps me

Deborah Bell talks to Lisa Guthrie about her move from dental nurse to practice manager and how extra support helped her… The journey from dental nurse to practice manager is the road well-travelled. It’s the route which many practice managers take and, indeed, it was the one I took while working in practice. Taking on… Read More

Make finding your next team member easier with new workforce data

louisebone | 2nd April 2019 | Practice Management

Louise Beddow looks at how a report into the dental workforce can help practice owners improve their recruitment success… Knowing the current make-up of the dental workforce and what it will look like in the future can help to make your recruitment process smoother and quicker. Fortunately, a report providing just that insight has recently… Read More

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