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What to do if you are inundated with new patients

Jo Phillpot | 12th July 2021 | Patient Journey

With NHS practices working at nowhere near full capacity, there has been a scramble to find a dentist for thousands of people around the UK. Some practices are happy with the extra business, but some can’t cope with the amount of new enquiries. Regional Support Manager Jo Philpott has been speaking to both practices who… Read More

Growing your plan in this brave new world

Tracy Webb | 17th June 2021 | Plan Management

There may well have never been a better time, or reason, to focus on growing your membership plan. Firstly, let’s look at why there’s more reasons than ever to prioritise building up the number of patients you have on a plan. Future-proofing your business Simply put, the regular monthly plan fee that the vast majority… Read More

Four lessons in communication learnt from the pandemic

Katrina Rees | 24th May 2021 | COVID-19

DPAS Area Manager Katrina Rees looks at the communication lessons that can be learned from the last year.. If one good thing was to come from COVID-19 in terms of its effect on the dental community, it’s been the good practise in patient communication shown by many. Here are some key learnings in communication that… Read More

Three top tips to avoid burnout

Ian Eslick | 20th April 2021 | Mental health

The levels of stress and burnout among the dental profession has been a worrying issue long before the arrival of COVID-19. Results from a BDA survey of over 2,000 dental professionals published in January 2019 showed high levels of stress and burnout, with over half reporting that they were experiencing high job stress. It’s probably fair… Read More

How the pandemic drove positive change in our practice

Deborah Bell | 23rd February 2021 | Practice Management, Teamwork

Change can be hard for people to deal with and, at times, COVID-19 has felt like a constant exercise in managing changes. The fact that these changes have often needed to be implemented quickly and been imposed by forces outside of the practice, has not made the process any easier. However, as Charles Darwin once… Read More

How to help team members feel less overwhelmed

Connie Hopper | 25th January 2021 | Mental health

Throughout 2020, for most of us, there have probably been more stressors in our life – both personal and professional – than ever before. This means that the potential for your team members to feel overwhelmed is also probably higher than normal. There are clear business reasons to effectively support your team so they don’t… Read More

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