This year has been a real test of pretty much everyone’s ability to stay positive when the going gets tough. And with the arrival of winter bringing colder weather and less daylight hours, many people can often find their mood dipping. Plus, this year, there is the additional challenge of lockdown restrictions to contend with…. Read More
Then and now – how our plan membership helped us through our biggest challenges
Connie Hopper speaks to Carol Laffan, one of the Principal Dentists at Laffan Dental Care, about her experience in dealing with various phases of COVID-19 compared to moving away from the NHS, and the importance of having a plan membership in place… COVID-19 has left the world reeling, changing both the lifestyles we lead and… Read More
When difficult decisions become a necessary evil…
Andy McLachlan, Business Coach, shares his thoughts on how to deal with making difficult decisions to help your business survive during COVID-19… Who would have thought that becoming a ‘leader’ would become such a stressful role in a dental practice? The impact of COVID-19 across the business world has been as shocking as it has… Read More
Keeping your team’s morale high
Making sure morale in your team is high is important in the best of times. In the worst of times, like we have experienced over the past seven months, it is absolutely vital. A happy team means a more cohesive and productive team. And when you need to begin rebuilding your practice after several… Read More
A guide to becoming membership-only
If you’re looking for even greater financial security for your practice in the aftermath of COVID-19, it’s worth considering a move to a membership-only model. Many practices told us how grateful they were to continue receiving the monthly payments from their patients during the months their practice had to close. This has led some to… Read More
The three ‘f’s to help you support your team’s return to work
Jo Phillpot explores an empathetic principle, set out by Nicki Rowland in a recent webinar, to help you reopen and bring back your team in a positive way… Dental practices across the UK are reopening their doors once more, not only to the public, but to a new set of challenges that might make the… Read More


