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Make your morning huddles quick but effective

Deborah Bell | 3rd September 2019 | Practice Management

Deborah Bell speaks to Niki Boersma about how to run short morning huddles that improve practice management… A morning huddle or team meeting can bring many benefits to efficiently managing a practice. But time can often be a barrier as most practices are already busy and many can feel that it would simply cut into… Read More

The questions every new patient should be asked

Jo Phillpot | 27th August 2019 | Patient experience, Patient Journey, Patient needs

Jo Phillpot, Business Development Consultant at DPAS, looks at the most important questions that you should be asking new patients… We all know that taking on new patients is one of the key ways to keep your practice thriving. Over the course of a lifetime they can generate thousands of pounds in income, not just… Read More

What 25 years in dentistry has taught me…

Ian Eslick | 20th August 2019 | Dental Industry

Ian Eslick reflects on his journey from practice manager to business development consultant at DPAS as he marks 20 years with the company… I began working in dentistry in the early nineties as a business manager. At the time I just answered an advert without knowing it was for a dental practice, but I enjoy… Read More

What is in store for mixed and NHS practices…

Deborah Bell | 13th August 2019 | Practice Management

Deborah Bell speaks to Chris Groombridge about running a mixed practice and the viability of NHS dentistry… For many, managing a mixed practice feels like offering the best of both worlds – the ability to offer NHS treatment alongside private services. However, they also come with challenges in terms of different patient expectations and the… Read More

Three things to check if your social media is working for you

Connie Hopper | 6th August 2019 | Marketing

Connie Hopper shares her thoughts on the key things to monitor to make sure your social media efforts are bringing rewards… Dentistry is a relationships business. The stronger your connections are to your patients, the more loyal they are and the more likely they will be to refer your practice to friends and family. And,… Read More

Getting down to business with Katrina Rees

Katrina Rees | 30th July 2019 | Patient experience

Katrina Rees is the newest recruit to our Business Development Consultant (BDC) team, joining DPAS in March 2019. She has 25 years’ experience in retail, mainly working in sales and people management roles. Katrina is now putting the skills she learned there to good use in helping dental practices to grow their plans, and therefore… Read More

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