The recent extreme weather could have, through no fault of their own, caused practices to close or suffer lots of patient cancellations. Unfortunately, the timing couldn’t have been worse, being so close to NHS contract year end and potentially having huge implications on meeting UDA targets. Providing a service where income generation is hugely reliant… Read More
Is it time to make a change?
At the heart of dentistry lies one key principle: to effect positive change to benefit patients’ overall health and wellbeing. A dental team collaborates to deliver this care either with direct treatment or via education. Improving quality of life with effective treatments is an everyday expectation – and addressing what has gone before often helps… Read More
Your practice brand – hit or miss?
The perfect symbiosis between function and artistry is the ultimate goal for dentists. Successful dentistry – by design – should last for many years, provide comfort and function, and improve aesthetic appearance. Smiles all round then! Similarly, a business brand needs to achieve the same goals as your clinical skills – effectively, the end result needs to look… Read More
How enticing is your practice’s front desk team?
In any consumer experience, we all expect a warm welcome – whether it is the waitress taking our order or the booking agent at the airline check-in desk. The front-of-house experience is, essentially, the ‘shop window’ of any business. Relationships are made or broken at this initial introduction. The first greeting in a crowded and… Read More
To brand or not to brand – that is the question!
FACT : A distinctive, positive and consistent brand in your practice not only helps to attract new patients, but also builds stronger bonds and loyalty with your existing patients. Yet for many practices, brand remains a bit of a mystery and, as such, a part of the business that is left more to chance than… Read More
Seven cost-effective ways to attract new patients
In order for your practice to grow and your business to thrive, you need to keep getting more patients through the door. It’s an age-old challenge in dentistry, but there are some simple steps you can take to help with attracting new patients – and they won’t bust the budget! Below are seven cost-effective tips… Read More




