Specialist HR and employment solicitor, Sarah Buxton, offers her suggestions as to how to manage the various risks a dental practice may need to consider. Operational Risks Managing a dental practice is not only about providing quality patient care, but also ensuring the well-being of staff and compliance with employment laws and regulatory guidance. No… Read More
Words and descriptions matter
Practice Plan Creative Director, Les Jones, urges practices to pay more attention to the way they describe their services.
Helping your patients stick with you- How to ensure you retain plan patients
Helping your patients stick with you- How to ensure you retain plan patients Regional Support Manager, Tina Wixon, suggests ways to keep your patients on plan during difficult financial times. Plan membership as an investment Even though the headline rate of inflation has fallen considerably since last year, household incomes are still struggling to cope… Read More
It’s not over yet – looking after your wellbeing in winter.
The weather outside remains viciously wintry and there’s still some time to go yet before it morphs into its kinder spring persona. Winter is notoriously tough on our wellbeing, both mental and physical, so Regional Support Manager, Tracy Webb, offers some tips on how to survive until the longer days and warmer temperatures return. If… Read More
How to turn NHS calls to your advantage
Regional Support Manager, Donna Hall, suggests ways practices can make the most of calls from patients looking for an NHS dentist. Something I am often asked about is how to handle the volume of NHS calls practices are receiving at the moment. This question comes from both fully private as well as mixed practices as… Read More
A calmer way of working – Manor Square’s move from NHS to private practice
A calmer way of working – Manor Square’s move from NHS to private practice Leaving the NHS could not have been further from dentist, Paul Ellul’s mind this time three years ago. As a training practice with a large NHS contract, all was well for his practice, Manor Square Dental, until the twin misfortunes of… Read More





